5 Contacts Every Retail/Hospitality Business Owner Should Have on Call

by Maxwell Keith

When it comes to retail and hospitality, the old mantra of “hope for the best, prepare for the worst” rings true. Whether it’s extreme weather conditions, an overnight break-in, a safety/hygiene accusation from a customer or otherwise, there are a few phone numbers that every retail or hospitality business owner should always have at the ready for emergencies.

Here’s a brief breakdown for your reference:

1. A plumber for gas or water-related emergencies

If your sink starts overflowing or the toilet stops working, you’ll want plumbing repairs and maintenance services as soon as possible. The situation is even more urgent if gas is involved, as a potential gas leak poses a serious hazard.

2. An electrician for faults and other electrical emergencies

The same goes for electrical issues – if there’s a power outage in your area or an appliance starts smoking, you’ll need an electrician to come take a look ASAP.

3. A locksmith in case you get locked out of your business premises

This one is self-explanatory – if you get locked out of your business, a locksmith will be able to help you get back in. Similarly, if someone has broken into the premises (or even attempted to) overnight, you might find that the lock is busted and needs replacing before you can safely close the shop again.

4. A pest control company to take care of any unwanted guests

No one wants to find themselves dealing with this issue, but it’s important to be instantly prepared nonetheless. Whether it’s rats in the storeroom or cockroaches in the kitchen, a pest control company will be able to safely and quickly remove any unwanted guests from your premises.

5. An attorney to provide professional guidance if a customer makes an accusation

This is the final contact on our list, but it’s certainly not the least important. If a customer makes an accusation – whether it’s of theft, harassment, or anything else – you’ll need professional legal guidance to know how to best handle the situation. An attorney will be able to advise you on the next steps to take and represent you in court if necessary.

While we hope that you never have to use any of the emergency contacts on this list, it’s always better to be safe than sorry. Get in touch with someone from these five professions sooner rather than later, establish a relationship with them and add these numbers to your phone!

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